Changes to Lace Wigs/Weave Stock Availability

Dear Customer,

Thank you for being on this journey with us thus far. To continue selling the latest and trendy hairstyles, a couple of changes are being made to our Lace Wig and Weave stock availability on our website.

  • From February 2024, Lace Wigs and Weaves with a “pre-order” button on our website can be ordered in advance.
  • Lace Wigs with a pre-order button are NOT available for immediate dispatch from our UK warehouse.
  • When you pre-order a Wig, we will order the Wig from the manufacturer/supplier. Once the order has been placed and shipped by the manufacturer to our warehouse, cancellation/amendment requests will NOT be accepted.
  • The general timeline for delivery is 2 to 4 weeks, depending on stock availability with the supplier. Upon arrival at our UK warehouse, a shipping confirmation email, or text message will be sent to the email address or mobile number provided with tracking information.
  • If you have a preferred delivery date, email us before the order is placed or immediately after the order is placed, and we will let you know if we can meet the date or not.
  • While we ensure that pre-orders are shipped immediately, the shipping speed selected at checkout only applies once the wig arrives at our UK warehouse, not when the order is placed. The shipping speed you opt for at checkout determines how soon your order is shipped.
  • Special orders of wigs not available on our website can be made by emailing sales@exodus-beauty.com. We will reply within 24 to 48 hours to let you know if we can meet your request, along with the estimated delivery timeframe and total costs.
  • Wigs/Weaves with a buy or add to cart button are available at our warehouse and will be dispatched within 24 to 72 hours, depending on stock availability and the shipping speed you opt for at checkout.

We understand if these changes may be inconvenient for some customers. However, these business operational changes are necessary to keep up with changes in the UK economy, increasing international logistics and manufacturing costs.

Questions or concerns, please email customerservice@exodus-beauty.com