These terms and conditions (the “Terms”) are the terms that apply when you access the website https://www.exodus-beauty.com (the “Website”) or place orders to purchase any of the products made available to you on the Website. Any reference to “we”/”us”/”our” in these Terms is a reference to Exodus Beauty & Fashion Ltd (trading as Exodus Beauty) and any reference to “you”/”your” means you, the user of the Website.
By accessing this Website or when you place orders to purchase any of the products on the Website you agree to be bound by these Terms. This includes our Returns & Exchange Policy, Shipping Policy, and any Discount Program made available by us on our website. We recommend that you keep a copy of these Terms for future reference. These Terms are only available in the English language.
Changes to Terms
We reserve the right to change or modify these Terms including for legal, regulatory or security reasons at any time. Whilst we will flag changes on the Website and/or send emails concerning major changes, it is your responsibility to check the Terms for changes. If you do not agree to any of the Terms then you can simply stop using the Website at any time. If you have any questions, concerns, or comments about our Terms please email us at firstname.lastname@example.org.
Information About Us
We are Exodus Beauty & Fashion Ltd (trading as Exodus Beauty) a company registered in the United Kingdom, under registration number 12209060 and our registered address is Unit 18 Glenmore Business Park, Stanley Road Bedford, MK42 0XY.
If you have any questions, complaints, or comments on this Website then you may contact us at email@example.com.
The Ordering Process and Order Confirmation
Your order via our online purchase order form constitutes an offer to us to buy the products you select from the Website. All orders are subject to availability and acceptance by us. We reserve the right to refuse to accept an order.
All communications will be addressed to the email address or mobile number you supply when you placing your order.
By placing an order for the delivery of goods via this Website (for all delivery destinations) you are making an offer to Exodus Beauty & Fashion Ltd (trading as Exodus Beauty) to deliver the goods described in your order under the terms of the order.
Once you have placed an order for goods (and delivery if applicable) you will receive a confirmation that your order has been received (see below). Please note that this does not constitute acceptance by us.
The contract for the purchase of the product is formed when we send you an email shipping confirmation.
You may select items from our range of products, details of which will be added to the “Shopping Cart” by clicking on the “Add to Cart” button. By clicking on the “Checkout” button in the Shopping Cart, you submit an offer to buy the goods in the Shopping Cart. As soon as this offer is accepted by us via an Acceptance Email (as described below) your order forms a binding contract of sale for products between you and us.
Before placing an order you can view and amend your order details at any time by clicking on the “Shopping Cart”.
You will automatically be sent an email confirming receipt of your order (the “Order Confirmation Email”) with a summary of the details of your order, which we recommend that you print out and keep for your own records. The Order Confirmation Email does not constitute our acceptance of your order; it merely records the fact that we have received your order. Please check that all details in the Order Confirmation Email are correct. If not, or if you do not receive an Order Confirmation Email, please contact us immediately at firstname.lastname@example.org.
We will send a second email when we despatch your goods, which shall constitute our acceptance of your order (the “Shipping Confirmation Email”) at which point a binding contract of sale for products will be concluded between you and us.
Registering for a Personal Account
To make it easier for you to order products and arrange delivery with Exodus Beauty via the Website, we offer you the opportunity to register for a personal account. If you take advantage of this opportunity any personal data that you provide us with during the registration process will be stored in our database and need not be entered with each new order; it will be entered into the order form automatically.
You are responsible for maintaining the confidentiality of your password and user name and are responsible for all activities that are carried out under them. We do not have the means to check the identities of people using the Website and will not be responsible for losses suffered by you where your password or user name is used by someone else unless this is due to our negligence. You agree to notify us immediately by email to email@example.com or by phone on +44 730 909 9587 (UK & Europe) or +1 202 674 2493 (US & Canada) you become aware or suspect any unauthorized use of your password or username.
Your use of the Website
By using our website, and placing an order on our website you are implicitly accepting our Terms and Conditions, and agree to be bound by our Returns & Exchange Policy and Shipping Policy. You also confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times.
You agree that in using the Website you will not:
(i) use the Website in any way that causes, or is likely to cause the site or access to the site to be interrupted, damaged, or impaired in any way
(ii) use the Website for any purpose that could damage the name of Exodus Beauty or Exodus Beauty & Fashion Ltd or any goodwill attached to the Website
(iii) use the Website for criminal, fraudulent, or illegal activity or in any manner which would cause harm or distress to any third party;
(iv) access or attempt to access the accounts of other users or attempt to penetrate the Website security measures; nor
(v) use the Website for any purpose other than your personal use.
We reserve the right to suspend, restrict or terminate your access to the Website at any time without notice if we have reasonable grounds to believe that you have breached any of these restrictions or if we suspect fraudulent account activity or behavior. This shall not limit our right to take any other action against you that we consider appropriate.
Prices, Delivery Charges, and Payment
The price of a product shall be as stated on this Website at the time you place your order except in the case of obvious error. We try and ensure that all prices on our Website are accurate but errors may occur. If we discover an error in the price of a product you have ordered, we will not be liable to supply that item to you at the stated price, provided that we notify you before we despatch the item to you. In those circumstances, we will inform you of the correct price as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel, no payment will be taken from your card.
To help achieve this we are proud to offer ‘free delivery’ on all orders over £50*. Where orders are below the minimum order value of £50 we do request payment to cover delivery costs.
We accept payment for products supplied by us and delivery services provided by us, by debit or credit card, Google Pay, Amazon Pay, and PayPal only. Payment will be debited from your account at the time of purchase or shortly before the products are dispatched to you.
You confirm that the credit/debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. Fraudulent use of credit cards will be reported to the relevant authorities. If the issuer of your card refuses to authorize payment we will not accept your order and neither we nor Exodus Beauty & Fashion Ltd will be responsible for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment by your order.
From time to time we issue Promotion/Discount Codes. You must take care when entering codes as they are case and space-sensitive. You may only redeem one code at a time so we advise you to choose the promotion best suited to your purchase. Unless stated Promotion/Discount Codes cannot be used in conjunction with any other offer.
If you have any questions about the use of Promotion Codes please email firstname.lastname@example.org.
Delivery and Ownership
Unless otherwise stated, delivery will be made from our warehouse to the address provided by you. Please see our Shipping Policy page for details.
Although you take ownership of the products once the goods are despatched from the warehouse, you are only responsible for the product when it is delivered to you.
We want you to be happy with your purchase from us. If you are unhappy with the product in any way (for example if there is obvious damage to the item from transport or packaging damaged during transport) please contact our Customer Care Team on email@example.com as soon as possible.
Cancellation, returns, and refunds
Please refer to our Returns & Exchange Policy
Disputes, Claims, and Chargebacks
Our Legal obligations and our Limitation on Liability:
We accept liability for death or personal injury caused by our negligence or that of our employees and agents. We do not seek to exclude liability for fraudulent misrepresentation by us or our employees or agents.
You have certain rights under the law. These include that any products supplied by us will be of satisfactory quality and fit for their intended purpose, based on the description provided on our website. Nothing in these Terms is intended to affect these statutory rights. For more information about Your statutory rights contact Your local Citizens Advice Bureau or Trading Standards Office.
If we breach these Terms we shall only be liable for losses which are a reasonably foreseeable consequence of such a breach, up to a maximum of the purchase price of your order. Losses are foreseeable where they could be contemplated by you and us at the time of entering into this agreement.
Information provided about the products is intended to be used for educational or informational purposes only. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own doctor or health care practitioner regarding the suggestions and recommendations made on the Website.
With current technology, it is not possible to develop and operate computer programs (software) and data processing systems (hardware) entirely without error, or to rule out any unpredictable events in connection with the internet. We provide no guarantee for the constant and uninterrupted availability of the Website.
We are not responsible for:
- losses not caused by our breach;
- indirect losses which are a side-effect of the main loss or damage and which are not reasonably foreseeable by you and us at the time of entering into this agreement, for example, loss of profits or loss of opportunity;
- failure to provide the Website or to meet any of our obligations under this Agreement where such failure is due to Events Beyond Our Control.
- “Events Beyond Our Control” means any cause beyond our reasonable control which prevents us from providing the Website or fulfilling any of our other obligations under this agreement and includes but is not limited to fire, flood, storm, riot, civil disturbance, war, nuclear accident, terrorist activity and acts of God.
Copyright and Other Intellectual Property Rights
Your use of the Website grants no rights to you concerning copyright, design rights, trademarks, or other of our intellectual property rights (or the intellectual property rights of third parties).
We provide the Website to you solely for your personal, non-commercial use. You may electronically copy and print only those areas of the Website which are required in the process of using the Website as a shopping resource. The content of the Website may not be used for any other purpose without our express written permission.
We will do our best to resolve any disputes over these Terms. If you wish to take court proceedings against us you must do so within the United Kingdom. Relevant United Kingdom law will apply.
If any of these Terms are found to be invalid by any court or regulator, the other Terms shall continue to apply.
Please let us know if you have any questions or complaints regarding the Website. You can contact us by emailing firstname.lastname@example.org or writing to us at the following address: Exodus Beauty and Fashion Limited, Unit 18 Glenmore Business Park, Stanley Road, Bedford MK42 0XY.